Refund & Return Policy

If your order arrives damaged, missing an item, or is the wrong item, we will send a free replacement or a full refund, no need to send anything back. This applies within 30 days of delivery, and it is the only return/refund path we currently offer: we do not accept change-of-mind, wrong-size, or “didn't like it” returns, so please check sizing and details carefully before you order.

• Item arrived damaged or defective

• Item is missing from your order

• You received the wrong item

• Change of mind, or the item is simply not what you expected

• Wrong size selected at checkout (rings are true to standard US sizing and do not stretch, check your size before ordering)

• Normal wear and tear, or damage from a hard impact after delivery

• Claims made more than 30 days after your delivery date

Email us at the address below (or use your account's order history) with your order number, a photo of the issue, and a short description, within 30 days of delivery. We will review it and confirm your replacement or refund by email, most claims are approved within a few hours, and we'll tell you directly if we need anything else to process yours.

Approved refunds are issued to your original payment method within a few business days of approval. Your bank or card issuer may take a few additional business days beyond that to show the credit on your statement.

Orders are sent to fulfillment quickly, so if you need to cancel or change one, email us as soon as possible, we can only make changes before it's dispatched.